How do I return a product?
The return process at loveiu.ch is as follows: It is important that the Loveiu seal and product packaging remain undamaged, otherwise returns cannot be accepted and refunds cannot be issued. Before returning the product, you should announce the return via the contact form or by email to hello@loveiu.ch .
To protect the environment, we kindly ask you to return the product in the same box you received it in. A return label is included with every order, which you can use for the return shipment. However, you are responsible for the return shipping costs and must pay these directly at the post office or at a My Post24 automated parcel locker .
Once the package arrives at loveiu.ch , the products will be inspected. If everything is in order, you will be informed accordingly, and the refund will be processed.
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Who is Loveiu? - From whom do I buy?
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