How do I return a product?
The return process at loveiu.ch is as follows: It is important that the Loveiu seal and product packaging remain intact, otherwise returns will not be accepted and refunds cannot be made. Before returning the product, you should announce the return via the contact form or by email to hello@loveiu.ch .
To protect the environment, we ask you to return the product in the same box in which you received it. Each order comes with a return slip that you can use to return the item. However, you will be responsible for the return shipping costs yourself and will pay these directly at the post office or at a My Post24 machine .
As soon as the package arrives at loveiu.ch , the products will be checked. If everything is OK, you will be informed accordingly and the refund will be initiated.
Any questions? Here you can find further useful information
What payment options do I have?
Who is Loveiu? - Who do I buy from?
Loveiu is the leading Swiss online sex shop with a comprehensive guide that offers you tips on sex toys and a fulfilling love life. Check back occasionally and look out for great reports.
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